In this research, a capability audit of the eLearning initiative of the University of Mauritius is conducted using the eLearning Maturity Model (EMM) version 2.3 developed by Stephen Marshall. Assessing the eLearning maturity of an organization is mainly a qualitative exercise that is essentially based on a convergence of different trends or elements (that could also include quantitative data) towards a singular point or tendency, so that the assessor may come up with an appropriate and accurate judgment prior to deciding on a particular rating to be marked.
Based on the evaluation it was obvious that the University of Mauritius has key strengths in four of the five process areas namely Learning, Development, Support and Organization while there are gaps to be addressed in a majority of the Evaluation process area. It is safe to say that the institution has reached and completed major requirements to be pitched at Level 2 (Repeatable) of the Capability Maturity Model, and is operating at Level 3 (Defined) where there are still key actions and measures to be put in place.
Keywords
Capability assessment; education and training; university; e-learning; maturity model; Mauritius